Contact

Write to [SUPPORT EMAIL]. Send it from the address you sign in with, so we can find your account. Never send your password, PIN, or any link from our emails: we will never ask for them.

Things you can do yourself, any time

• Download everything you have stored, or delete your account: your account page.
• Change your password or PIN, or sign out other devices: your account page.
• Forgotten your PIN: “Forgot your PIN?” on the PIN screen. Forgotten your password: “Forgot password” on the sign-in page.
• Cancel or change your subscription, update your card, or get an invoice: “Manage billing” on your account page.

Billing and refunds

Paddle is our merchant of record, so payments, receipts, tax and refunds are handled by Paddle. Its receipt email has a link to manage your purchase; you can also write to us and we will help.

Security issues

Found a vulnerability? Write to [SUPPORT EMAIL] with “Security” in the subject, before telling anyone else. See how Ledgerline is secured.

Postal address

[SELLER NAME]
[CONTACT ADDRESS]
[COUNTRY]